No pooling of funds
Garg Honorvest LLP does not hold or pool investor money. Funds move directly from the investor’s bank account to the mutual fund scheme account, via payment aggregator.
We don’t issue refunds
All refunds for mutual fund transactions are processed by the concerned AMC/RTA, not by Garg Honorvest LLP, since we never hold the funds.
Rejected/failed transactions
If a transaction is rejected or fails before reaching the AMC/RTA, any reversal happens through the payment aggregator/bank as a payment-system reversal — not a refund from us.
Refund timeline & amount
Determined solely by the AMC/RTA per regulatory and scheme rules; we don’t guarantee or control timelines.
Successful investments
Once units are allotted, the transaction isn’t refundable; withdrawals must go through the standard redemption process with the AMC/RTA.
No deductions
We never deduct from an eligible refund; applicable charges (if any) follow law/AMC-RTA rules.
Queries
Investors can contact us with transaction details (name, mobile, email, order/payment reference, date, amount) for help tracking status, but actual refund processing rests with the AMC/RTA.
No guarantee
Submitting a refund request to us creates no obligation on our part to pay it; eligibility and terms are set by the AMC/RTA.
Policy updates
We may revise this policy; the latest version is posted on our website with an updated effective date.